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TERMS & POLICIES

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BOOKING

  • 5 to 7 nights minimum stay.

  • 50% Deposit to secure your reservation.

  • 50% Balance due 30 days in advance.

  • $500 security deposit .

  • We accept Visa, Mastercard, Paypal and bank transfers. Call us to provide CC details over the phone.

 

CANCELLATION

  • 100% refund if cancelled at least 60 days in advance.

  • 50% refund if cancelled 30 days in advance.

  • No refunds for cancellation within 30 days of arrival​.

  • No refunds if checking-out earlier than reserved.

  • Our Hurricane policy is flexible. We’ll offer you a 100% refund, a credit or a reschedule of your dates in case an officially named Hurricane makes its way to Turks and Caicos Islands and we are placed under a 72 hr hurricane warning and the airport closes down. Contact us to discuss your plans so we can work together through the situation. This would not apply for a tropical storm.

 

STAY

  • Check-in is at 4 PM. 

  • Check-out is at 11 AM.

  • No Smoking inside.

  • No Pets.

  • No glass by the pool please.

  • Respect other guests and keep music volume down.

  • No outside visitors or overnight guest without prior host consent.

 

FEES

  • 12% taxes not included.

  • $185 cleaning fee not included.

  • $500 Security deposit not included.

  • Housekeeping available upon request.

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